Explore a Career with TranSource Truck & Equipment, Inc.

Explore a Career with TranSource Truck & Equipment, Inc.
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Equipment Service Manager-Sioux Falls

TranSource Truck & Equipment, Inc., is currently looking to hire an Equipment Service Manager for our Sioux Falls, South Dakota branch.

Description

A Service Manager must be able to:

  • Oversee the daily operations of the service department
  • Provide leadership at branch level and work with others to ensure customer satisfaction
  • Lead and Supervise Technicians in shop and field
  • Oversee the scheduling of repairs, arrival and departure of customer machines and rentals
  • Provide leadership and guidance to the technicians in diagnosing and repairing equipment to possibly include compactors, excavators, loaders and other heavy construction equipment.
  • Respond promptly to customer needs in a positive, supportive and timely manner to ensure maximum value for work performed
  • Communicate job progress to the customer as needed and follow up with customers after the repair is completed to ensure customer satisfaction
  • Complete service reports and maintain clear customer records
  • Schedule routine visits to key accounts
  • Work with the General Service Manager to provide a safe operation for the employees as well as control expenses, monitor shop efficiency, and maximize overall shop profitability

Qualifications:

  • 2-year technical degree or several years of comparable shop experience. Prefer someone with equipment management experience.
  • Knowledge of diesel engines, hydraulics, transmissions, undercarriage, track systems and components, pneumatic, electrical and fuel systems is a plus
  • Positive attitude and desire to provide outstanding and professional customer service
  • Proficient written, verbal and computer skills
  • Ability to maintain safe and clean work environment
  • Must be able to pass a drug and background screening and have an insurable driving record.

There are several benefits we offer including:

  • Competitive compensation package including Salary plus Bonus
  • Health, Dental, Vision and Life Insurance
  • 401(k) with company match
  • Paid Vacation, Sick and Holidays
  • Ongoing technical training
  • Advancement Opportunities

Apply online, at branch, or submit resume and cover letter to:

becky.bialas@transourceusa.com

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